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Step 2: Click on the small Settings option located bottom right corner to open Kaspersky settings.

Step 3: In the left pane, click Additional to see various options on the right side.

Norton System Works was a utility software suite by Symantec Corp.

It integrates three of Symantec's most popular products, Norton Utilities, Norton Crash Guard and Norton Anti Virus into one program designed to simplify solving common PC issues.

About 5 days ago, I found that Kaspersky isn’t updating the virus database automatically, and decided to find a fix for this issue.

If you’re also having trouble in automatically updating Kaspersky Antivirus or Kaspersky Internet Security, you could try out the following solutions.

Now click Update settings option on the right side to access the Update settings page.

Step 4: Here, make sure that the first option Download and install updates automatically is selected, and if not, select the same to automatically download and install updates.

Step 2: On the left pane, click Performance to see a couple of settings related to Kaspersky’s performance.

Your Anti-Virus program may block the Desktop or In the Jam App (True Fire or In_The_Jam_Win.exe) from downloading and installing.

Please change the settings in Norton/Avast (etc) to allow this program to download.

NOTE: We assume that your PC is connected to the internet and you haven’t blocked Kaspersky in any way.

Before you start troubleshooting, make sure that your system date and time is correct as Kaspersky depends on your system date and time to download virus database. With default settings, Kaspersky products regularly connect to the server and download available updates automatically.

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Step 1: Once again, open Kaspersky settings by clicking on the Settings option.

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